1. introduction
welcome to w87.watchhousesale.com. these terms of service (“terms”) govern your use of our website and the purchase of our products. by accessing or using this site, you agree to be bound by these terms. if you do not agree, please do not use our services. Ka Ming Limited (“we”, “us”, “our”) operates this website.
2. returns and refunds (14-day policy)
we want you to be completely satisfied with your purchase. if for any reason you are not satisfied, you may return your eligible item(s) within 14 days from the date of delivery. to be eligible for a return, the item must be unused, in its original condition, and in the original packaging. you must provide proof of purchase. customers are responsible for return shipping costs unless the return is due to our error (e.g., incorrect or defective item). we recommend using a trackable shipping service for returns.
3. refund processing timeline
once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. if approved, your refund will be processed. please note that after your refund is initiated by us, it may take at least 14 days for the funds to appear in your original payment method account. this timeframe depends on the policies of payment service providers and financial institutions and is beyond our control.
4. paypal refund policy
for payments processed through paypal, our standard refund policy applies. your refund will be processed to your original paypal account. while we process refunds immediately upon approval, paypal’s internal processing times may apply. in most cases, this takes at least 14 days. however, please be aware that due to local laws and consumer protections in certain jurisdictions, paypal may require a refund period of up to 30 days. we will comply with paypal’s requirements in all cases to ensure your transaction is handled correctly.
5. payment methods
we accept various payment methods, including major credit cards and paypal. by providing payment information, you represent and warrant that you are authorized to use the designated payment method. we use secure payment gateways to protect your information.
6. shipping and delivery
shipping times are estimates and commence from the date of shipment, not the date of order. we are not responsible for delays caused by customs or shipping carriers. risk of loss and title for items purchased from us pass to you upon delivery to the carrier.
7. product descriptions and pricing
we strive to be as accurate as possible. however, we do not warrant that product descriptions, images, or other content on the site are accurate, complete, reliable, current, or error-free. prices are subject to change without notice.
8. governing law
these terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the hong kong special administrative region. any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of hong kong.
9. contact information
if you have any questions regarding these terms, please contact us at:
[email protected]